Coronavirus testing

  • Key workers (including NHS, care home staff, teachers and their household members if eligible) can use a dedicated local arrangement or the national booking system. The local arrangement and the national system offer appointments in different places. Please read all of this page for details.
  • Members of the public (who are not key workers) who have any of the symptoms of coronavirus should use the national booking system.

For all local updates on coronavirus please visit the dedicated page on our website

Key workers

All key workers are invited to apply for testing, if eligible, at one of three sites in Norfolk and Waveney. Their household members may also be eligible. The sites are at: 

  • James Paget University Hospital
  • The Centrum Centre near Norfolk and Norwich University Hospital
  • Queen Elizabeth Hospital, King’s Lynn

The service is by appointment only. Appointments for these locations cannot be booked using the national portal, they must be booked using our local system:

  • NHS acute hospital staff:  Use your organisation’s existing booking arrangements.
  • All other NHS employees can email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • All other essential workers including care home staff: Ask your employer/line manager to email This email address is being protected from spambots. You need JavaScript enabled to view it.with their name, job title and contact number to obtain a unique code for your organisation. Once you have that, please ask for an appointment by email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Key workers are able to use this local arrangement or the national booking system.

The local arrangement and the national system offer appointments in different places. If you choose to book via the national booking system, you will be directed to centres at Ipswich,

Peterborough or Stansted, or a local mobile testing centre if available.

Members of the public 

If you have any of the symptoms of coronavirus, you can ask for a test through the NHS website.

You can ask for a test:

  • for yourself, if you have coronavirus symptoms now (a high temperature, a new, continuous cough, or a loss or change to your sense of smell or taste)
  • for someone you live with, if they have coronavirus symptoms

The tests are not suitable for children under 5 years old.

You will be offered a choice of a home testing kit or travelling to a regional testing centre. The nearest regional testing centres are at Ipswich, Peterborough or Stansted. Sometimes appointments are available at a local mobile testing centre.

Towns, where mobile testing has been carried out so far, include Fakenham, Cromer, Thetford, Diss, Downham Market, Swaffham and Lowestoft.

Appointments for these will be shown on the national booking system when available. You should not turn up at a testing centre without booking an appointment.

Care home residents

Arrangements are in place to test residents in Norfolk and Waveney’s residential and care homes. If an outbreak is suspected care home managers should contact their local Health Protection Team who will arrange for testing. Coronavirus testing kits for care home residents and staff are also available via a national booking portal .

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