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The NHS is here for you

The NHS in Norfolk and Waveney is reassuring people that healthcare services are still open if you require medical assistance.

All GP Surgeries and Hospitals are covid-safe and patients are asked to continue attending their medical appointments, including flu vaccinations, and seeking help for medical concerns.

Patients are reminded to order their medications as normal, just order what you need when you need it, usually seven days before your medicines are due to run out. Patients are able to continue buying regular self-care medications, such as paracetamol and ibuprofen, over the counter at pharmacies and supermarkets so please do not ask your GP to prescribe.

Chair of NHS Norfolk and Waveney Clinical Commissioning Group (CCG), Dr Anoop Dhesi is stressing the importance of seeking medical care if you or your family need it.

Dr Dhesi said: “It’s really important that people attend appointments when they’re arranged and don’t "put off" contacting their usual doctor or nurse for any health concerns or ongoing health issues. Some conditions may get worse when they could have been treated more easily at an earlier stage.  

Having a flu vaccination is always really important but this year more than ever. If you have an appointment booked or are contacted by your surgery to book a flu vaccination, please do attend.

Continue to order your regular quantities of medication as normal. Over ordering or ordering medication earlier than usual puts additional pressure on pharmacies who are operating as normal.

One of the exceptions for people to leave their homes during lockdown is to attend medical appointments and collect medications. Lockdown makes no difference; the NHS continues to be here for you.”

If your medical requirement is urgent but not an emergency, you can call NHS 111 or access NHS 111 online. Available 24 hours a day, 365 days a year, the freephone number is manned by trained advisors who can offer advice or arrange for you to see a doctor or nurse if appropriate.

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