GP practices across Norfolk and Waveney are continuing to transform how they work and care for patients.
Work to roll out new digital technology has been in progress for many months and has accelerated in recent weeks to help prepare and respond to the coronavirus (Covid-19) pandemic.
Staff at NHS Norfolk and Waveney Clinical Commissioning Group (CCG) are swapping their usual roles to support frontline clinical services.
Normally, the CCG’s work includes things like negotiating contracts, developing new services with hospitals or other NHS Trusts, and keeping local NHS finances under review. Many staff are nurses, doctors, or pharmacists who help make sure NHS services are working properly, ensuring the population is provided with appropriate medicines or putting in place packages of continuing health care for hundreds of local people.
On behalf of the Alzheimer's Society
In response to Coronavirus, Alzheimer’s Society in Norfolk is continuing to offer advice, information, and support to anyone affected by dementia, anyone who may be worried - either about their own memory or that of someone close to them.
Healthwatch Norfolk is encouraging people to share their experience of using health and social care services since the outbreak of COVID-19, so that constructive and supportive information can be passed on to service leaders.
The spread of the virus has led to unprecedented changes to the way patients and service users receive care: pharmacies are struggling to keep up with the demand for medication; many GP appointments have been postponed or conducted remotely, and strict protocols have been implemented in hospitals and care homes to prevent infection.